What Data We Process
When you engage with our website development and digital services, we may record specific personal details to facilitate your project. This includes your full name, billing address, professional email(s), contact number(s), and, when necessary for age verification or contract legality, your date of birth.
How We Gather Data
We aggregate information about you solely through your direct interactions with our agency. For instance, when you inquire about ecommerce website development, sign up for our newsletter, download a resource, or request a quote, you voluntarily share your profile data with us. We may also acquire contact details from authorized third-party partners—but strictly only if you have explicitly granted them consent to share your data with service providers like us.
External Site Confidentiality
Please note that Metaelement cannot be held liable for the data privacy practices of external platforms not under our direct control, including third-party tools or sites linked via our content. We recommend reviewing their individual policies before sharing personal info.
Resolving Privacy Concerns
If you believe your data has been mishandled or have concerns regarding our compliance, please reach out to us immediately at sales@metaelement.in with a clear summary of the issue. Our compliance team will audit the case to ensure strict adherence to data protocols and provide a resolution. We target a resolution timeframe of 15 business days from receipt, though complex digital marketing agencies related inquiries may require additional time. If the outcome remains unsatisfactory, you are welcome to escalate the matter further with our leadership.
